Posted in: Business

Top 10 Free Call Centre Software For Small Business

The world’s most successful businesses are known for their outstanding customer service. Customer satisfaction is not only a goal, but also a top priority for them. Customers abandon a brand, according to a recent survey, when: Customers are made to wait for excessively long periods of time. Customers aren’t getting the right customer service representatives […]

Posted in: Business

How Does Call Centre Software Work?

A call centre for business serves a large number of calls everyday. It is virtually impossible for a person or a team to answer these calls. Therefore, we need artificial intelligence which can help agents in daily communication with customers anywhere around the world. Call centre software lends a helping hand here. Simplify the process […]

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