Top 10 Free Call Centre Software For Small Business

Free call centre software for small business

The world’s most successful businesses are known for their outstanding customer service. Customer satisfaction is not only a goal, but also a top priority for them. Customers abandon a brand, according to a recent survey, when: Customers are made to wait for excessively long periods of time. Customers aren’t getting the right customer service representatives … Read more

How Does Call Centre Software Work?

Call centre software

A call centre for business serves a large number of calls everyday. It is virtually impossible for a person or a team to answer these calls. Therefore, we need artificial intelligence which can help agents in daily communication with customers anywhere around the world. Call centre software lends a helping hand here. Simplify the process … Read more